Terms & Conditions
Definitions
"the Company" means The Cast Iron Bath Company Limited whose registered office is at 30 Hall Garth Lane, West Ayton, Scarborough YO13 9JA
"the Customer" means the person, firms or company with whom or with which the Company contracts.
"the Goods" means the goods (including any instalment of the goods or any parts for them) which the Company is to supply in accordance with these Conditions.
"the Contract" means any order of Goods by the Customer that is accepted by the Company.
"the Conditions" means the standard terms and conditions of business set out in this document and includes any special terms and conditions agreed in writing between the Customer and the Company.
General
The Company reserves the right to amend specifications or withdraw a product line without prior notice.
Quotations are valid for 30 days after such quotations are supplied to the Customer.
The Company reserves the right to amend the prices listed within its published price book/catalogue. Any typographical, clerical or other error or omission in any sales literature, quotation, price list, acceptance of offer, invoice or other document of information issued by the Company shall be subject to correction without any liability on the part of the Company.
All specifications given to the Customer are approximate and intended as a guide only. The Company does not accept responsibility for any preparation work based on such specifications.
Customers must take delivery within 21 days of being notified their order is complete and ready for delivery.
It is intended that all those products listed will be held in stock. On occasions when the order cannot be fulfilled the Customer will be offered the options of a full refund or alternative delivery. The company cannot accept any liability for such changes.
Payment
Where no account has been agreed with the Customer, any balance owing to the Company is due 48 hours prior to delivery.
Payment can be made by cash, banker's draft, Mastercard and Visa.
The Company reserves the right to refuse payment by personal cheque, unless any such payment has been presented and cleared in advance of delivery.
When paying by credit card, the Company will only instruct delivery to the card holder’s registered address. The Company may use its discretion to instruct delivery to a different address to that registered with the card provider if other requested proofs are received and verified.
Delivery and Returns
Acceptance of Deliveries - Ensure that goods are unpacked when they are delivered. When the Customer signs for the delivery the Customer accepts that the Goods have arrived in undamaged condition. The Company will not be held liable for any damaged goods once they have been signed for. The Company cannot be held responsible for any damage occurring after delivery (For manufacturing defects see Paragraph 5).
Returns – The Customer may return the Goods within 14 days of their receipt. The Customer must arrange for the delivery of the Goods to the Company at their own expense and notify the Company of their intentions a minimum of 24 hours prior to the Goods return. The Company can only accept the Goods once inspected by staff of the Company and deemed to be complete and in satisfactory condition. The Company cannot accept responsibility for any damage or loss of Goods en route from the Customer to the Company. Once inspected and the Goods deemed to be in satisfactory condition and complete the Company will arrange for a refund for the amount paid for the Goods returned minus any delivery costs incurred by the Company for the Goods original delivery.
Warranty
The Company warrants that the Goods shall at the time of delivery be free from defects in workmanship and materials. If any Goods do not conform to this warranty the Company will at its option:-
replace the Goods found not to conform to the warranty;
or
take such steps as the Company deems necessary to bring the Goods into a state where they are free from such defects;
or
take back the Goods found not to conform to the warranty and refund the appropriate part of the purchase price. Provided that the liability of the Company shall in no event exceed the purchase price of the Goods, and performance of any one of the above options shall constitute an entire discharge of the Company's liability under this warranty.
The warranty in this clause 3 is conditional upon:-
the Customer giving written notice to the Company of the alleged manufacturing defect in the goods, such notice to be received by the Company within 10 days of the date when the Customer discovers or ought to have discovered the defect and in any event within 1 month of the date of the Company's invoice; and
the Customer affording the Company a reasonable opportunity to inspect the goods and, if so requested by the Company, returning the allegedly defective goods to the Company's place of business, at the Customer's expense, for inspection to take place there; and
the Goods not having been altered in any way whatsoever or not having been subject to misuse or unauthorised repair.
The above provisions of this clause 3 do not affect the Customer's statutory rights.
Cancellation
Cancellation of the Customer's order will not be accepted by the Company following delivery of the goods.
In the event that any orders of Goods are cancelled prior to delivery, the Company reserve the right to retain the Customer's deposit.
